Terms and Conditions

Plant Care Purchase Terms

Terms and Conditions

Terms governing purchases, measurements, plant-care use, installation, shipping, returns, and liability.

Last updated: September 28, 2026

ENTRY 01

Acceptance

By ordering, you confirm legal capacity to contract and that your information is accurate. If purchasing for another person or organization, you will communicate relevant instructions and warnings.

ENTRY 02

Product Information

We aim to display descriptions, dimensions, colors, finishes, materials, intended use, included parts, availability, and prices accurately. Screens, natural materials, measurement methods, and manufacturing updates may cause reasonable differences.

ENTRY 03

Orders

An order confirmation acknowledges receipt but does not guarantee acceptance. We may verify, limit, refuse, or cancel orders and will refund paid amounts for canceled items.

ENTRY 04

Measurements and Suitability

You must measure the plant, pot, shelf, window, growing area, and intended space and confirm dimensions, capacity, load, fit, installation, indoor or outdoor exposure, and care compatibility before purchase and use.

ENTRY 05

Plant Care Product Safety

  • Read all instructions and inspect products before each use.
  • Confirm pot size, capacity, drainage, load, installation, and electrical ratings.
  • Keep grow lights, cords, plugs, and timers away from uncontrolled water and heat.
  • Stop using cracked, leaking, unstable, overheated, corroded, or electrically damaged products.
  • Keep blades, fertilizers, treatments, cords, glass, small parts, and packaging away from children and pets.
  • Research the needs of each plant and use fertilizers or treatments only as directed.
ENTRY 06

Prices and Payments

Prices and promotions may change before purchase. Customers authorize the displayed charge and remain responsible for applicable taxes, duties, and provider fees.

ENTRY 07

Shipping and Returns

The Shipping Policy and Return & Refund Policy form part of these terms. Delivery dates are estimates, and returns require prior authorization.

ENTRY 08

Intellectual Property

Branding, text, photos, graphics, and layouts may not be copied, scraped, republished, or commercially exploited without permission.

ENTRY 09

Prohibited Conduct

Fraud, malicious code, unauthorized access, scraping, impersonation, infringement, unlawful activity, and interference with store operations are prohibited.

ENTRY 10

Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential loss. Nothing excludes mandatory rights or liability that cannot legally be excluded.

ENTRY 11

Changes and Contact

We may update these terms by posting a revised version. Questions may be sent to service@pervinna.com.

Company Details

Brandpervinna™
CompanyShenzhen Jiwu Information Technology Co., Ltd.
OwnerYuan Qiuting
Emailservice@pervinna.com
Phone+8613085497540
AddressRoom 106, Xili Residents' Committee Comprehensive Building, No. 3217 Shahe West Road, Xili Community, Xili Subdistrict, Nanshan District, Shenzhen